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Salesforce Admin Certification Guide

Salesforce Administrator Guide designed for techies who have a good Experience with Salesforce. In addition, who constantly look for directions, in their companies who get extra features and capabilities. The exam goes with In-depth applications, features, and functions that available to an end user. The configuration and management options offered to an administrator over the sales and collaboration of clouds.

There are other two types of Certifications, which are within Salesforce training Certified Administrator Program. The first one is the Salesforce Certified Administrator Credential. This concentrates on some of features like Functionality to handling salesforce Implementation.

The Second Certification in this program is Salesforce Certified Advanced Administrator. This type of Credential, focused towards Salesforce Certified Administrator, who mastered salesforce Configuration handling and maintenance. This will demonstrate the functionality and features for solving Business issues.


About Exam

It contains 60 Multiple Choice Questions.

Time given for your exam is 105 minutes.

Your Passing Score is 65%

The fee of the exam is USD 200, and applicable taxes.

If you want to retake, the exam fee USD 100, plus the applicable taxes as per required Local law.

Any hard copies during exam are not allowed.

Recommended References and Training

I recommend multiple sources of hands-on experience, training Course completion, in the areas listed in exam outline.

Trailmix: Prepare for Your Salesforce Administrator Credential

Super badge: Lightning Experience Reports & Dashboards Specialist

Super badge: Business Administration Specialist

Super badge: Security Specialist

For enrolling in expert-led Courses, start your Salesforce application. After that click on training and Help link in upper right corner of screen. Then click on search bar for desired courses. If you are non-salesforce user you can register for expert Led courses.

Administration Requirements for New Admins (ADM-201)

Administrative requirements for New Admins in Lightning Experience (ADX-201)

Salesforce Proficiency Pack for Admins

If you want to Review online Documentation, user guides, tip sheets, Search for the topics listed in exam outline Section for this guide. You have to study some related topics. That is User Guides, Tip Sheets, training, and Guiding.

Total Exam Outline

Salesforce Administrator, exam measure complete candidate, knowledge and skills that needed for following things. That the candidate should have hands-on experience, for salesforce administrator. They have to update and demonstrate application of every feature and function.

App Exchange: 2%

Identify use cases for Exchanging Applications.

Mobile Administration and Desktop: 3%

Describe Installation options of salesforce lightning for Outlook, and capabilities of salesforce mobile application.

Process Automation/workflow: 8%

Given a Method, for recognizing approximate solutions based on workflow process. Know capabilities and use cases for approving process.

Dashboards and Analytics-Reports: 10%

Custom Report Types and capabilities.

Know the alternatives available when planning and adjusting.

Recognize the Impact of model sharing on a set of reports.

Data Management: 10%

Show how many ways, to back up the Information and Data.

Activity Management and Collaboration: 3%

Show the features of chatter, activity Management.

Support Applications and Service: 13%

Showing the capabilities of Case Management. Given Scenario for Recognising case management.

Describing the salesforce Knowledge and Community application.

Marketing Applications and Sales: 14%

Given a Problem, Identify the capabilities and methods in sales process.

Show the capabilities of leading automation tools and managing the campaign.

Explaining the capacity of Salesforce Content.

Custom Objects and Standard: 14%

You have to describe the, standard Object architecture and the relationship sample.

Access and Security: 13%

You have to explain many security controls.

Explain how folders used for organizing and securing Interaction templates, reports.

User Setup: 7%

Recognize the steps, for setting up and handling a user.

Organizational Setup: 3%

Here You have to describe, that found in your company.

How to maintain your salesforce Certification

One of the main benefits of getting Salesforce Certification is up to date on latest Product releases. As like, you need to complete Total Administration certification handling modules on trail head three times every year.

Make sure do not let your Certification be expired. If you don’t finish total maintenance until due date. Your certification will expire very soon.

Know the resources for maintaining your Certifications

Overall Maintenance Requirements   

Every year Salesforce Releases latest features, it updates 3 times a year. Every update need professional to handle certifications. By viewing Salesforce credential, number of Certification handling samples every year.

Maintenance Exam Due Dates

For maintaining Salesforce Certification Credentials. All certified Professionals successfully finish maintenance exams. Exact to their Identifications.

Depending on certified Professionals, they successfully finish release maintenance exams for specific credentials.

Verify Your Certification Status

Simply check your verification status, on salesforce verification page for keeping a track of your Certifications.

How this will work

You have to visit, the verification page from “certification Holders: here you have to check your status, enter your Web assessor email. After that, you receive an email, that shows credentials, that need maintenance modules and respected due dates. That is just like Web assessor and Trail head account linking status.

Certification Expiration Details

After Successful completion of release specific, trail Head samples, needed to handle your salesforce certification credentials. When you not complete, maintenance, by the needed due date, total certifications maintained, by that module will finish.

If your certification is going to expire, you get Email Notifications that remind you to finish your maintenance. Not to mention, you should not go by this email Notifications. I think is your responsibility to finish, your maintenance by published due Date. When your Salesforce platform Developer I Credential Expire, and If you hold salesforce Qualified platform Designer II certificate. The platform Expiry date to, again Certify as a Salesforce Platform Developer I.

Description to Audience

Salesforce Certified Administrator should have complete knowledge of features that available to Final Users. The Configuring options were available to a Salesforce administrator. The candidates have to maintain salesforce features.

In addition, Applicants should have more than 6 months of experience. Just like an Administrator, he should able to operate the tasks outlined in exam objectives section of this guide.





akhilapriya • 2019 Aug 06

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